Heart Of Gold Hostel

Nothing to complain.

The pillows and the mattresses.

the lights in the rooms (well the one I was in anyway) are a bit dim, makes it a bit hard to see.

la cama hacia bastante ruido al moverte

El tipo de la entrada de barba y lentes es un grosero.... no hace nada por atender al publico. Le dije si podia dejar las maleta y me dijo que no... luego le tuve q mostrar la imagen de servicios para que me dijera donde se guarda. Es un bruto animal sin respeto al publico. Lástima porque todos los demas son muy buenas personas y amables.

The beds were VERY noisy and you can hear anytime anyone moved in them, it would squeak very loudly. Bathrooms were a bit dirty after everyone showered, but otherwise were clean.

keine deutsch sprechende Mitarbeiter Bei Bestellung eines Getränkes musste man 17 min warten. von den 2 Mädels nicht beachtet. Eine hatte sogar Kopfhörer auf Der früh arbeitender Männliche Mitarbeiter war unfreundlich Kein Danke Tschüss oder sonstiges nach verlassen dieser Absteige mussten Bettwäsche runter tragen um Personal zu sparen

I had to pay 10€ deposit in cash. It was around 00:40Am and I was coming all the way from another country with a different currency and they didn’t accept card payments. I had to walk 15-20 min alone at night to find a cashier. (The closest one where out of service) They should either accept card or prevent. THAT WAS TERRIBLE. There were customers snoring and one in particular doing a terrible noise with his teeth. I wanted to cry but thats not property fault, just be aware that all kind of people will be in the room.

The beds are creaky and made of metal, so they make a lot of noise during the night. Only one plug for each 2 beds. The toilet is down the hall, I was lucky for it to be next to my room, but there is only one toilet and one shower in the same space, so if you just want to use the toilet you have to wait for someone to take a shower. On the whole floor there were probably only two bathrooms like that, for 10 rooms of 4-6 people!!! That is unacceptable. At least I wasn't there most of the time. The bathrooms usually were dirty and without toiletries. Not even hand soap. Sometimes, there is no toilet paper. Overall, it was OK for 2 nights but not for longer. With those beds and this price for a hostel... Also, when I left, I had to take off the bed linen and take it downstairs. I don't mind cleaning up after myself, but I had a foot injury, and I also had to carry my luggage. It is just a way for them to pay less cleaning staff and make more money. But at least use that money to make it more comfortable for people and cleaner. Also, I lost the keys from the locker and had to pay 10 euro for them to cu the luck down. I think making a system that avoids these issues it is a lot easier. But again, money...

people were extremely noisy until 3 am! barely sleep 2 nights there… there should be some rules otherwise its not a good place to stay. Breakfast was expensive at the same price usually the same breakfast given for free. There were no soap at the toilets which is disgusting… Employees are not even aware what they are doing… I wouldnt stay there again.

beds are very noisy

Keine Seifen im Badezimmern, hab' ich sowas erste Mal erlebt und könnte ein bisschen sauber sein

konforlu de?ildi temiz de?ildi

Definitely a table was missing from the room, we had to leave all our staff on the floor. Also the shower in our room wasn't draining fast

Vollkatastrophe! Das Personal war sehr ungepflegt, konnte kaum bis gar kein deutsch. Auch das Englisch war eher schlecht als recht. Die Unterkunft stank unfassbar nach Fäkalien, sowohl auf den Fluren der Zimmer, als auch die Dusche und das Waschbecken im Zimmer selbst nach Urin. Es war nicht mal ein Handtuch auf dem Zimmer vorhanden, geschweige denn das Bett bezogen, dass musste man nämlich auch noch selbst machen. Die ganze Nacht Lauts Geschrei und Gelächter auf den Fluren, sowie permanentes Tür Geknalle und Teenager die Nachts die Flure Vollkotzen. Absolut nicht zu empfehlen!

showers beds were quite uncomfortable

Betten machen laute Geräusche, nicht gerade sauber und das Frühstück ist sehr Basic

Die Betten haben geknarrt

rooms could have been more equipped (ex. with hairdryers)