Heart Of Gold Hostel

La cocina tenía muy pocas cosas, de hecho a la mañana no había tazas porque las usaban para el desayuno (pago) del lugar. Baños afuera de las habitaciones y pocos, para la cantidad de gente que hay. Algunas habitaciones tienen todo un ventanal que da a un espacio común al aire libre y entra demasiada luz y ruido. La almohada que me tocó estaba toda deformada.

No nos dieron toallas ni sábanas al principio y tuvimos que ir detrás de la recepción para que nos la diera. Mucho ruido por las noches de gente que vuelve de fiesta y se oye todo. El precio es muy alto para lo que realmente es. La ducha dentro del cuarto no tiene intimidad.

The check in process was rushed and often did not provide any details in terms of the facilities available, what you're entitled to and where & how to get help if needed. There was more of an emphasis on the checkout process. Secondly, the cleaning of the tea cups was not good and the fact that water used to mop the floors was drained on the same sink was disgusting.

La gente que se hospeda, la luz entra por la ventana y no hay una buena cortina

Claridade no quarto durante a noite

Creo que se puede mejorar el colchón de la cama pero nada tan terrible

The location was little bit far from the center but it was a tram which was not to far from hostel-

The key card give me lots of problems.

Pictures shown on booking.com are not accurate to the rooms. Mixed dormitory is actually a mega dorm, the information online is misleading. As well as there not being numbered beds so my partner and I needed up being in different rooms.

Steht da Hintern mit dem Socken sauber gemacht

Bagni pochi e stretti, bassa qualità delle lenzuola

Beleuchtung am Bett wäre klasse

Unsere Betten machten bei jedem Drehen laute Geräusche und auch auf dem Flur war es in der Nacht sehr laut. Man hörte Rufe, Gespräche und Gelächter, so dass ich ab etwa 4:30 Uhr nicht mehr gut schlafen konnte. Der Mitarbeiter am Empfang sprach anscheinend kein Wort Deutsch, er wickelte alles ohne zu fragen auf Englisch ab, das fand ich ein bisschen befremdlich.

Krakende bedden, gelukkig lag iedereen behoorlijk stil????

Staff was stuck up and rude often. Assumed i just knew where everything was. One member proceeded to walk away while i was talking to him.

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C'est plus des points à améliorer, la lumière dans la chambre était assez blafarde, et la qualité des coussins également.

Die Sauberkeit war leider nicht gut genug

Zero communication skills for the reception, when I came I didn't find a towel on my bed, so next day I asked about it in the reception and they gave it to me in the reception(I paid for it when I booked). -When I was leaving I was running to catch the train and went to make check out and he was like robot and asked me to bring the bed sheet to the reception which is weird because no one told me before, I went the 4th floor to bring to him while I was running. -The bed was not comfortable. -I will not go there again.

Las habitaciones tienen un ventanal de cristal enorme y el sol nos despertaba cada mañana en cuanto salía el sol y ni podíamos dormir bien.

Das Bett muss man selbst beziehen und die Stockbetten knarzen, im Schlafraum und Flur fehlen Gardinen !

The sofas in the living area are worn out, the mattresses are very old and sinks in completely, the furniture in the dorms are old and broken, and 4th floor bathroom ceiling has a massive hole (big enough for a person to jump in!) and didn’t feel very safe while using, especially at night.