Hostel Mondpalast

Although I booked a bed in a 6-bedroom room, a 7th portable bed was added to our room because of overbooking.

en realidad todo estuvo excelente, lo único tal vez a considerar que, en el café/recepción, el día que estuve éramos varios los que estábamos trabajando desde el computador y la música de recepción estaba siempre fuerte que incluso costaba hasta conversar siendo pleno día. Podrían tener más consideración en eso.

Beim Einchecken bekommt jeder ein Schildchen. Darauf steht Name und Abreisetag. Da nicht alle Gäste das zeigen möchten, war das etwas schwer für mich, freies Bett zu finden. Ohne Schildchen trotzdem private Dinge auf dem Bett. So waren meisten Betten.

nothing to report

Das Bett war bequem, aber knarzte bei jeder Bewegung. Durch die Lage direkt zur Louisenstr. raus (was prinzipiell super ist) war es im Zimmer laut von der Gastronomie gegenüber bis in die Morgenstunden (wofür das Hostel aber nichts kann...)

Sehr laut abends zur strasse hin betten ein bißchen hart.bar offen zum verweilen mit ein Glas Bier oder wein

Of course, nothing is perfect and there is room for improvement. 1. I would prefer to have a curtain at my bed for privacy and darkening the bed area. Yes, most hostels don't do it for some reason, but why not be better than everyone? 2. You have to pay a key deposit and of course, it is in cash. Or you give them some of your documents. I am not comfortable with either of these options. I do not use cash and i don't want to give my documents to anyone. Of course, it was not mentioned when booking. I am sorry, but it is your problem that someone steals the keycards. I don't steal anything, why should I suffer? 3. I would prefer to have more than one socket at my bed. I would say most of the guests carry more than one device that often has to be charged simultaneously. And none of them carry an extension cable or sth like this. 4. I would prefer to have some kind of shampoo/shower gel in the shower. Many hostels dont provide it and I dont really know how i should manage it. Should i bring those from home I buy on spot? I cheap 2in1 shampoo/shower gel in the shower would solve the problem. 5. The staff were super nice, yes. There was a weird situation at the bar though. I wanted to order a beer and at the same time one of the bartenders broke an empty glass. Instead of serving me a beer first and THEN cleaning the shards, he made me wait several minutes and FIRST cleaned the shards. I mean, the customer is more important than doing sth else, no? I know I am in Germany, but still...

We brought our own bed linens but they didn't let us use them and made us pay extra fees. They should add this fee on the price, being honest. Cos we felt being forced to pay this extra fee. The answer of the receptionist wasn't really satisfying neither for this extra fee.