Smart Stay Hostel

Hostelscore:
75.6%
Atmosphere 60.7%
Cleanliness 54.1%
Facilities 58.5%
Location 83.7%
Safety 71.1%
Staff 60.7%
Value 51.1%
1254 reviews in the past 12 months from 0 sites

Reviews for Smart Stay Hostel

via Booking.com
67%
by Victoria On 2019-08-12
The location was good. The bedding was clean. The bathroom was good. The staff were super helpful and were very friendly. Being able to store our luggage for a day was brilliant.
The bedroom floor had not been brushed or cleaned. The lobby was grubby - tables were disgusting and the sofa was very tired and grimy. Although we only used the shared kitchen to fill our water bottles It was extremely dirty and there is no way we would want to prepare food or even make a cuppa in their.
via Booking.com
75%
by Ehsan On 2019-08-12
via Booking.com
33%
by Anonym On 2019-08-12
The room was a total mess. The windows were broken. Can you imagine that you can't really open the windows when the room was filled with 6 people without almost no ventilation system; ;( What's even worse was that there were no charging stations for each bunk bed. The bathroom was wet and dirty at all time. There was almost no internet connection if you were assigned a room on the 4th floor. The official website seems to have nice and polish photos which totally do not reflect the reality the moment you entered your room. It was a total disappointment and totally not recommended.
via Booking.com
71%
by Jens On 2019-08-12
Zu wenige Steckdosen um Handys etc. zu laden.
via Booking.com
83%
by Valeriya On 2019-08-11
The location was perfect. It was a nice hotel,the room was big and clean.
There is no air conditioning in room even no fan. It was noisy, we lived in the second floor over the entrance and heard all conversations, close windows was impossible because of the hot weather. There were a heavy door in corridor that slammed a lot during the night.
via Booking.com
62%
by Gustavo On 2019-08-11
via Booking.com
67%
by Michael On 2019-08-11
via Booking.com
42%
by You-hsuan On 2019-08-11
The kitchen is really dirty, and has strange smell. The elevator is a bit scary. The lights in the room is too dark. And I thought these are the most terrible things, but the luggage room is even more horrible, the trash is everywhere,and smell really bad, it looks like landfill!
via Booking.com
71%
by Karolien On 2019-08-10
Dicht bij het centrum gelegen.
Kamer kan wat opgefrist worden. ( vuile muren, geschonden deuren, veringen van de matrassen voelbaar)
via Booking.com
62%
by Karl On 2019-08-10
via Booking.com
42%
by Aaa On 2019-08-10
via Booking.com
79%
by Elia On 2019-08-10
via Booking.com
62%
by Valeria On 2019-08-10
Il personale cordiale, molto attento.
Il pavimento della stanza non era pulito, e l'edificio non era molto curato in generale.
via Booking.com
100%
by Vituniya On 2019-08-10
via Booking.com
88%
On 2019-08-10
via Booking.com
79%
by Sad?k On 2019-08-09
via Booking.com
50%
by Elisabeth On 2019-08-08
via Booking.com
71%
by Alina On 2019-08-08
via Booking.com
83%
by Augustin On 2019-08-07
via Booking.com
92%
by Francisco On 2019-08-07
Nos tocó en una habitación de 8 camas muy espaciosa, limpia y con un mobiliario en buenas condiciones. Se llega rápido al centro y a la estación de Tren.
via Booking.com
92%
by Alejandra On 2019-08-07
Las habitaciones, la ubicación bien
La cocina común estaba muy sucia al igual que el guardaequipaje
via Tripadvisor
60%
by BriannaH318 On 2019-08-07

I went on a quick weekend trip to Munich with some friends and had been searching for places to stay for a while. Looking at the photos on the website, Smart Stay looked like one of the nicest hostels. Overall it was a fine stay, but you can tell they they do not care when it comes to upkeep of the area. As soon as I walked in, I was greeted with extremely worn down couches that looked as if they were picked up from a dumpster on the side of the road. The rooms were extremely plain, which is fine, but a simple paint job would have made them come to life. This place is fine to stay and had everything we needed, but it didn’t really seem like they cared about going over the top and making it outstanding for guests. Room lighting is extremely dim, they offered food which was sold out the entire weekend and when I asked to call a taxi the front desk got the “busy tone” and then just told me I basically had to get a taxi myself. Overall, just really cosmetic issues were the main problem which is a super easy fix but such a shame they aren’t being done. Also, for anyone traveling and wanting to pack light, they do have towels you can rent for 1€ each and are more than happy to give you as many as you’d like.

via Booking.com
62%
by Ngom On 2019-08-06
Pudimos guardar las maletas antes del check-in y después del check-out. La habitación era espaciosa y además el personal nos guió muy bien y nos permitieron quedarnos en los sofás de recepción después del check-out mientras hacíamos tiempo para nuestro próximo destino. Tienes una parada de bus a dos minutos andando que con el sistema de transporte de Múnich resulta muy fácil el desplazamiento. Además del centro te encuentras a unos 25 min andando.
Al hacer el check-in (la entrada era a las 14:00 pero hasta las 15:00 no entramos) la habitación estaba completamente sucia, con las toallas en el suelo, y las sábanas sin cambiar. Cuando volvimos por la noche habían limpiado la habitación.
via Booking.com
83%
by Tram On 2019-08-06
via Booking.com
42%
by Horacio On 2019-08-06
via Booking.com
79%
by Vt On 2019-08-06
The wifi did not work in the room, only in the lower levels of the building (reception, lobby, bar area).
via Booking.com
75%
by Ivana On 2019-08-06
Das Personal war sehr freundlich
Ganz sauber war es nicht
via Booking.com
75%
by Hongbo On 2019-08-06
via Booking.com
33%
by Afonso On 2019-08-06
The rooms were confortable.
The staff was incredibly rude and the luggage room was outside the hostel building and the lock was broken, so when I arrived to pick my luggage the door was just open so everybody could just go in. And the fact that you have to check out at 10.00 is just annoying.
via Booking.com
92%
by Paulina On 2019-08-06
Very nice hostel, clean rooms with comfortable bathroom and big shower. Very good loction.
Breakfast a bit poor with small choice.
via Booking.com
75%
by Miguel_abarca On 2019-08-05
Staff was great. The room was ok for the price
Kitchen was tiny, and you have to Ask in reception for utensils.
via Booking.com
62%
by Kind On 2019-08-05
via Booking.com
71%
by Aminedz On 2019-08-05
1- Difficile de trouver moins cher. 2- Réception ouverte h24. 3- proche du métro.
Dommage qu'ils ne proposent pas des guides, des bon plans, ou des sorties guidées pour les touristes.
via Booking.com
62%
by Matthias On 2019-08-05
Die Lage zur Innenstadt, und die Verbindung mit S/U bahn.
Die Sauberkeit in den Toiletten/ Zimmern waren grottenschlecht. In 4 tagen wurde nicht einmal geputzt.
via Booking.com
88%
by Shih On 2019-08-05
Staffs are really really friendly .bed is so comfy
Kitchen looks not really nice...
via Booking.com
75%
by Valentina On 2019-08-05
Zimmer war sehr groß und geräumig, war gut ausgestattet, sauber. Das Bad war auch gut.
das Zimmer war nicht sehr schalldicht! Gäste haben Abends auch nach der Abendruhe (23.00) noch stundenlang weiter Lärm gemacht. Es wurde laut geredet, oft sogar geschrien, Türen andauernd zugeknallt. Es gab kein Eingriff des Personals. Wir haben kaum geschlafen. Die letzten Gäste hörte man um 04.00 Uhr morgens noch.
via Booking.com
96%
by Michelle On 2019-08-05
via Booking.com
88%
by Armandoagro On 2019-08-04
O atendimento no hostel a localização excelentes. Equipe muito prestativa. Também oferecem uma opção de café da manhã simples por um preço que achei bem justo.
Nada a reclamar.
via Booking.com
83%
by Erwin On 2019-08-04
Personal ist bei Fragen hilfsbereit und freundlich.
via Booking.com
58%
by Arlene On 2019-08-04
Room
Internet connection
via Booking.com
92%
by Nir On 2019-08-04
via Booking.com
79%
by Gareth On 2019-08-04
via Booking.com
83%
by Reinhard On 2019-08-03
Top Lage, sogar öffentlichen Parkplatz für 6,- €/Tag gefunden
nur englisch-sprachiges Personal an der Rezeption, schon etwas befremdlich
via Booking.com
71%
by Dinh On 2019-08-03
location,
the bed ceiling is so low that you can not seat in bed
via Booking.com
92%
by Olga On 2019-08-03
Great location, nice beds, normal breakfast, the staff was really helpful. Liked the environment in the hostel and the bar on the 1st floor. Luggage store was a great free option.
amount of sockets for charging all devices
via Booking.com
58%
by Pedro On 2019-08-02
La ubicación y el precio. Está muy cerca del centro, a dos paradas en metro, y el precio por noche estaba muy por debajo de la media, incluso de otros hostales.
La habitación compartida... No tienen taquilla en la habitación, solo un cajón que en todo caso, requiere de un candado. La habitación donde puedes dejar las maletas olía FATAL
via Booking.com
100%
by Gita79 On 2019-08-02
via Booking.com
79%
by Winnie On 2019-08-01
Accommodating, very kind and wearing their best smile every time - the staff
via Booking.com
83%
by David On 2019-08-01
Läget är bra då det är lätt att hitta från tågstationen. Trevligt med en bar.
Det är alltid många ungdomar på detta hostel och en del visar ingen hänsyn tyvärr.
via Booking.com
62%
by Robin On 2019-08-01