Five Elements Hostel

My capsule bed was not at all ventilated, in washroom one washbasin was also not workin, in my bed there was no wifi signal and location had lot of noise from outside. Only positive thing was that there was free coffee and water but the coffee was cold.

I’m a world traveler and never had such a bad experience with hostels. They got in my room without knocking 3 times. I felt extremely uncomfortable and unsafe because you cannot lock the door from inside. The ac of my room was not working and they did nothing about it. When I went to talk to the manager, he told me I was lying and he couldn’t believe what I said and that it was nothing they could do. The location is also terrible, full of drugs, strip clubs and really sketchy vibes.

Area is a bit rough but hostel itself is lovely

Frankfurt

Good place, close to the main train station. There are lots of rooms and the building is secure (lots of people on the streets who would be unpleasant visitors). Rooms were fine, I never felt unsafe. The evening event was a lot of fun, they try to host something regularly. I was not a fan of the heavy metal music they played at breakfast (personally not much of a fan or any of the music they played, but probably more of a personal opinion, but I thought it was a poor choice for mornings)

Nice place but my god, the area is full of drugs and weird people

A ver, he estado en mejores hostales. Eché de menos un hueco en una habitación para mujeres

Absolutely best hostel nothing to complain about if your unfamiliar with the red light district is the only thing you should look at they could potentially be negative

The female, white receptionist is awful. I had an advance booking already, still she asked me to wait for 15 mins for check-in. After 15 mins passed, she still says, "You have to wait." I asked "How much longer?" and apparently that simple sensible question was enough to annoy her, she says "I don't know." I was asked to wait till I am called back and guess what, they never called me back. They wasted my 50 mins before the check-in and this too happened cause I angrily inquired at the end.

Really enjoyed my stay here. It was fun and loved having the kitchen.

You get what you pay for, and for the location and price, this is the cheapest place to stay in Frankfurt. However, the environment is very cramped and loud, and it can be difficult to be comfortable. For example, the capsules are very hot inside, and the tiny fans inside cannot cool them. As a result, sleeping in the capsule was hot and sweaty and miserable. There weren't outlets to charge laptops in the capsule, so the best place to charge them is the lobby lounge, which has loud music late.

Awful. A lot of homeless people and druggies right in front of the hostel, you can hear them at night when the windows are open. The receptionist seemed very stressed and unfriendly. The capsules are nice but the room, very uninviting. The bathrooms smell, no air and super warm, and one of the showers leakes water everywhere. Nice little kitchen and living areas but they don't make up for bad stuff.

A Good hostel

One of the best hostels I have ever been to, very friendly staff, free tea + coffee, private bunk beds (closed all around) are like having my own room, central location close to main station and supermarket, no complaints!

Die Lage des Hostels ist zentral am Hauptbahnhof, jedoch dadurch auch in einer sehr lauten Umgebung, sodass man nachts je nachdem zu welcher Seite das Zimmer ausgerichtet ist, nur bedingt schlafen kann. Ausserdem habe ich mich in der Lage umgeben von Junkies, Bordellen, Spielcasinos und Obdachlosen nicht unbedingt sicher gefühlt. Das Hostel könnte meiner Meinung nach noch mehr für die Sicherheit der Gäste tun.

Très bon lieu, personnel agréable, beaucoup de facilités, sécurisé. J'en garde un très bon souvenir.

Gegend nicht zu empfehlen für Frauen. Im Hostel ist es ganz okey

Imagine u pay full price and when u arrived they ask u to pay 3 € for blankets then when you ask why the answer : I’m not here to argue with u there many people waiting if u don’t like that u can go to other place . And when I asked to cancel my reservation the girl told me to talk with website very very bad way to talk with people . Plus the location is in the middle of the red district in Frankfurt u have to check your self many times because u walking between drugs dealers and junkies

El hostel está bien, la ubicación es pésima. No estaría más de 1 noche. Para salir de urgencias está bien. El recepcionista tiene que hablar 2 idiomas o 3 (lo basico)

Terrible hostel. Very left-wing woke people working there that were not welcoming at all. They were bored and did not appear to like their job at all. Also the neighborhood is a very bad ghetto, can’t recommend going to Frankfurt at all.

I found bed bugs. I had a number of bites all over my body after the night of staying there. Additionally, I showed the front desk staff, several bed bugs that I caught in a glass to highlight the problem. The front desk staff were polite but the manager didn't reach out or make a serious effort to address the level of discomfort that was caused by this problem. Again, I have bites that are very uncomfortable and all over my body.

nice hostel for a night, very close to the central train station but in the middle of all the party and red light district action

Sure the neighbourhood is sketchy, but the hostel itself is safe. It was very clean, the bedroom had a fan (no AC, but that's common in Europe), the common area was nice and big, with a foosball table and free unlimited tea/coffee. For this price, it's one of the best hostels I've been in.

El hostel está bien para pasar una noche, cerca de la estación de tren, la zona es un poco insegura, mucha gente peligrosa alrededor. El personal amable y había café gratis por la mañana. A priori parecía limpio, sin embargo, he amanecido con numerosas picaduras por el cuerpo, me pregunto si han sido mosquitos o chinches.

Since it is in a weird neighborhood i can share some tips with the newcomers. If you’re coming back before the sun sets, the trick is to walk on the side of the road where there is still sunshine, most weirdos prefer to stay in the shade. Don’t talk to those people and don’t look at them. It’s really not that bad if you just look after yourself. But overall it was a great hostel, i recommend booking it!

Property is nice and does it's best to accomadate despite its location. I would not want to stay here as a solor traveller, given the location in the Red Light district. The capsule system is great for the dorms though, and felt like an extra bit of security.

Very good, just in a sketchy part of Frankfurt, but the hostel was nice and a great price!

We hadn't realized it was in the red neighborhood and we didn't feel safe outside the hostel, but it's only 4 minutes away from the main train station so that was nice. Inside the hostel we felt safe and everything was quite good (the kitchen was a but dirty however). We would recommend it but pay attention to the location especially for girls.

No AC, cockroaches everywhere, filthy and smelly room

The rooms were very hot and I personally couldn’t really sleep because there were no fresh air and even if we open the window to have some fresh air we couldn’t because they were outside of the building a lot of loud noise and screaming but the people in the reception they were amazing and very friendly and talkative ????,also the people who are staying in the hostel they were also very cool and chill but the only issue was outside of the building and the air condition I hope my feedback can help:)

Staff can be a bit more human

Bonne auberge à Francfort. C'est propre, les lits sont confortables, équipements sympa (billard, bar). Par contre il n'y avait pas d'animation comme c'était mentionné dans la description. L'emplacement à côté de la gare centrale est un plus mais c'est vraiment malfamé, surtout le soir.

The capsule assigned to me had a strong, unpleasant body odor after I had met a guy who had to leave quickly, moving his belongings into his original capsule. I requested to switch to a more affordable bunk and a girls-only room, but the receptionist loudly declared that there would be no refund. I didn't mind, though. Surprisingly, she assigned me a room filled with snoring men, featuring an old, dirty red curtain, and showed no sense of decency or willingness to offer even a free breakfast to make up for the staff incompetence and rudeness. I think people with positive feedback are either lucky or are paid staff of the hostel.

Great experience overall. The location is very central, which made it super convenient to explore the city—everything was within walking distance. However, it’s worth knowing that the hostel is in the red light district, so you might come across some unusual characters on the street. That said, I never felt unsafe during my stay. The staff was amazing—super friendly and always ready to help with anything. The facilities are good, and I especially appreciated the free coffee and luggage room.

I stayed here for about a week in an 8-bed dorm because it was the cheapest place I could go to, and I have no regrets. Quite the opposite. Staff was exceedingly friendly and everything I could ask for was available. Clean rooms, excellent shower, big lockers right by the beds. Security was absolutely top notch, and in the best way. Reception is 24/7 and has direct eyes on the front door. You need to buzz at the door to be let in, a second buzz to get to the dorms, a key card to get into the room and then there are the aforementioned lockers, for which you can get a padlock basically for free (five euro deposit, you get it back). It sounds like it could be hassle but in the entire week I was never left waiting at the door for more than a couple seconds. I felt safer in this place than any other I've been to. Yes, the neighbourhood is questionable, which is probably why they have this security to begin with. There's a lot of junkies, hookers and homeless people, and many will try to talk to you to ask for money, or to sell drugs or sex. It can look a bit scary at times, but let me tell you this. I'm a tall, crazy transgender woman who walks around in a miniskirt and without shoes. I attract all the attention I possibly could just by standing around. I walk through the street and all eyes on me. Yet, not once in the whole week have I had a negative experience, other than the casual heckling for money. I took some basic precautions against pickpocketing and not once has anything gone missing. The place is perfectly safe if you use a bit of common sense. So, all in all, high marks. Loved the place. Will come again.

Not great. Location is less than ideal being in the Red Light district. Felt unsafe during the evening & saw people administering drugs in the streets. The tenants in our room were rude and made us feel very uncomfortable through our short interactions. The rooms were incredibly warm & smelled awful. Just across the city, Frankfurt was lovely but this area and hostel we will not be visiting again. Staff was helpful in allowing us to move rooms, but the experience was unpleasant overall.

The location is in red light District with crackheads. I didn’t know that but it was very interesting experience. I came to Frankfurt for business in a high rise in the financial district but if I didn’t stay this hostel by chance, I would have seen only limited aspects of Frankfurt. Might be not safe especially for women walking alone at night though. Inside of the hotel was very safe and I could store my valuables locked in the dormitory. Free coffee service for guests was really great.

good value - the location is exactly what they mention. The hostel is well secured however in a very sketchy location. I was grateful that the sun was out so late. showers out of order on my floor during the trip, a minor inconvenience to head to another floor to use the facilities. staff were great, price was great - was overall happy with the few nights i stayed

Rude receptionist Anastasia at Five Elements Hostel Frankfurt (June 8, 2025) treated me with hostility from check-in, interrupted me, shamed me, ignored polite questions, shortchanged me, tapped me aggressively on my shoulder and mocked me. She failed to provide the most basic info and tried to provoke confrontation. Another staff confirmed my complaint was valid. I request CCTV review, investigation and a disciplinary action against her. She was rude to all, clearly unfit to deal with guests.

The location was great, lots of homeless people. Nothing dangerous. As solo female traveler, keep your eyes open.

Nice place

Hostel was clean, obviously is in red light district, but they kept 2 doors locked so no one but hostellers were in the actual hostel.

A localização fica numa região meia estranha da cidade especialmente se você chegar de madrugada, mas isso eles já deixam bem claro na descrição, porém é muito bom pra quem quer se hospedar perto da estação central. Fizemos o check in de madrugada e o staff foi muito atencioso.

It was the worst hotel that I ever stayed . Surrounding area is one of the dangerous areas of Europe , and some employee is rude and arrogant

Overall I'd come back, but not for longer than 1-2 nights. Location is great for train convenience. Centred in the red light district so be warned that if you're uncomfortable with vulnerable populations this may not be your place. Wish there were curtains for the beds. Something small like that makes a big difference. Lastly, on 4th floor men's shower - it didn't drain the water well and flooded easily. Felt like a tsunami while showering.

The hostel is fine, with a good location to the Frankfurt Main train station, good room and bathroom cleanliness, however you can hear a lot of noise because it is located in the city with many homeless people around the building.

Hostel is very but the.location is in red alert area for that hostel is very Good and staff is very nice and thanks vinny for yours warm welcome big smile ????

It felt like if I was going to get mugged. Very unsafe place to stay, the rooms were filthy.

One of the nicest hostels I've been to. very nice staff and service, there's a lift, a good hearty breakfast. people are very friendly and sociable, you can see their integrity and professionalism. I'll definitely come there again!??

absolut empfehlenswert. freundliches personal. nur englisch sprechend. obwohl im berüchtigten bahnhofsviertel. hatte es mir wesentlich schlimmer vorgestellt. schulnote 2 :)