Five Elements Hostel

Booked this hostel due to it's distance from the Hbf but the location is really bad, the streets are filled with mad crazy people, felt really unsafe. And the lady at the reception is really rude and unfriendly. They charge us money for key deposit+ tourist tax + bedsheet deposit, apart from the hotel bookings and when we ask them to clarify, they are really rude.

I recently stayed at Five Elements Hostel in Frankfurt and had a great experience. Despite concerns about the red light area, I felt completely safe, thanks to the excellent security—no strangers can enter. I stayed in a private room, which was clean and comfortable. The staff was extremely friendly, always smiling and ready to help. Prices were very affordable, offering great value for money. Overall, I recommend Five Elements Hostel for anyone seeking a budget-friendly and secure accomodation.

Right after booking they send you this by mail: "We're in the middle of the red light district. If that bothers you, you can cancel for a 1 night fee." I was staying one night, could've put that on your website before booking if you weren't as deceptive. At night, there's drunks on the streets, broken glass on the ground. We were legit scared walking there. Mattresses and sheets were stained. The price isn't even an excuse, for the same price you have a clean space and personal utilities at the Generator in Hamburg, for example. Also, some people seem to use their bed as a long-term place to stay, entering at 5AM with the full lights on, or talking on the phone.

Booked this hostel due to it's distance from the Hbf but the location is really bad, the streets are filled with mad crazy people, felt really unsafe. And the lady at the reception is really rude and unfriendly. They charged us money for key deposit+ tourist tax + bedsheet deposit, apart from the hotel bookings and when we ask them to clarify, they are really rude.

This is the worst experience I had so far in any hostel, and I've been to many. It feels like a prison. The women at the reception were very rude, after I checked in I was going from the lobby to my room. And before I got to the elevator the asian girl at the reception screamed 'HEY, were are you going?' I said to my room and showed her my key. Then she started to interrogate me in the same tone. I will never accept to be trated like that, I expect nothing less than be treated with respect

Sitio bien centralizado. Llenó mis espectativas

Extremely expensive for that quality