Five Elements Hostel

To me, this is the hostel of warnings and Red flags: Good aspect of it is that the receptionists are kind and nice, but all the rest is poorly managed. The position is not the Hostel's fault but, as mentioned by many, is the worst imaginable place. I knew the risk thanks to other reviews, they tell you unnicely in their first email, which is very long,and it's only mentioned by half of It. I'm not new to places with drugs addicts but the block where the 5elements is, is truly beyond the lack of safety. Locals later confirmed me it's the worst part of Germany (and probably one of the most dangerous and neglected in UE too). And it's for the intense screams of people with withdrawals all night long, crazily high music and bottles breaking on the ground, people collapsing, ambulance sirens: not the hostel's fault, but with NO ISOLATING WINDOWS in the rooms you won't sleep!! I had strong isolating headphones and wasn't enough. While, somehow, the hall has sound isolating Windows. Why?? Check in is very late: (4 p.m) I was there for business reasons like many (visiting the Fair) and it was pretty uncomfortable: They claim to have a 'baggage storage room' while, even if it's behind a door locked with a key, it Is actually a unused toilet clearly stating 'LEAVE YOUR BAGS AT YOUR OWN RISK' . How can you feel peaceful and welcomed here? Maybe by cooking a meal in the kithen underground and reading that if you don't turn the kithen hood and the fire alarm starts it will be 500 euros fee right away? So, after all these warnings and the threats to your safety each time you go out (day and night) at least the hostel is clean. But with such basic services, to double their standard fee only around the bookfair's week is petty and unmatching the few you get with your stay.

This hostel provides a little bit of everything for a small price, it is in a very central location, the staff weren’t very upbeat or welcoming but they were helpful nonetheless. I liked how we had access to meals, tea, coffee and wifi all for free throughout the day. These amenities and the people within made for a comfortable and enjoyable stay, my only issue is more so with the area around the hostel, It’s located in a district where you may be offered drugs and or pressed for money.

Place itself wasnt too bad but the issue i had was a fellow room mate decided it was okay to piss all over the floor in our room with other peoples belongings being covered in urine, to my disgust i notified reception about what had happened just to be told 'sorry, did you want house keeping to clean up the mess?' I agreed and requested the person responsible to be removed from the hostel but was told no and he was never questioned or held accountable, when i stated to them things may get heated within the room they said theyd just call the police on ME!??? seriously?? you can tell they didnt care in the slightest about the incident. I felt sorry for the poor guys stuff that had been soaked in urine. Shocking effort

Great hostel, terrible location. Common space was comfortable

+: sehr zentral, Rezeption durchgängig besetzt -: sehr laut (die ganze Nacht durch), mitten im Rotlicht-viertel, wackelige Doppelstockbetten aus Metall

They charged 5 euro extra as bed and city tax, that should be mentioned in hostel world app. Moreover they are in redlight district which was noisy and would not recommend for solo travellers

The room itself is not bad, a clean hostel. The service was terrible. Especially the black-haired, glasses-wearing receptionist in the morning is crazy. Do you understand that your job includes explaining things to customers? I don't know if you're annoyed because you're working from early in the morning for a low salary and busy, but at least try to add "please" to your imperatives. Don't take out your frustrations about the way you're treated on customers. Calm down. The rest of the staff seemed pretty busy but at least not aggressive. The toilet was clogged and didn't get fixed for a day, the kitchen is the height of unsanitary conditions. Yes, it's a bit of a low end hostel in Frankfurt. It's cheap so I guess that's to be expected (but worse than thought) I recommend this to young people, especially men, who don't mind the discomfort. I definitely don't recommend this to women or people with money to spare.

De buurt voelde erg onveilig. Er werden extra kosten in rekening gebracht, dit had online vermeld moeten worden.

They will charge you extra €7 on fees, including €3 of sheets so you can make your bed, keep that in mind, Booking may be a better method to reserve your accommodation as it shows full price. The location is sketchy, the street is full of homeless and drugs users, all the night there were people screaming and arab music on the street, the beds are old metal, so at the minimum movement they make loud noises. Overall average clean, zero traveller vibe, they guy at the reception was okay. Would not recommend for multiple day stays…

felt unsafe in the room and the location surrounding it next to a sex club with loud men at night

Was an alright place to stay. Outside the hostel is quite sketchy and a person not even staying at the hostel was able to sneak in. I stayed in a private room and there is no locker to put valuables. A staff member came in randomly without knocking to clean. So just be aware that you shouldn’t leave your valuables in the room.

Right after booking they send you this by mail: "We're in the middle of the red light district. If that bothers you, you can cancel for a 1 night fee." I was staying one night, could've put that on your website before booking if you weren't as deceptive. At night, there's drunks on the streets, broken glass on the ground. We were legit scared walking there. Mattresses and sheets were stained. The price isn't even an excuse, for the same price you have a clean space and personal utilities at different hostels. Also, some people seem to use their bed as a long-term place to stay, entering at 5AM with the full lights on, or talking on the phone.

The location was super scary, as a female traveller I would not recommend unless you are in a group. You had to pay extra for bedsheets which seems like false advertising plus there are no locks on the storage bins for bags and no lockers. The bar has good prices and staff are nice though, and sometimes there is free pasta which is good.

The girl at the front desk should be in the street with her passive aggressive lock guy ;) her personality is as dangerous as the hostel area after 8pm. They broke the lock on my locker without calling me first... Dangerous district ! Be careful

the personnel is very helpful and lovely, its very easy to make checkin and checkout. i think the only problem is the people living in the streets that become the neighborhood more dangerous, however just to keep your eyes opened. lol. the bed is excellent, the commum space is also nice!

I stayed in a single room, there was no option to lock the door, no safe/locker for valuables. Lights for the room did not turn on (Think they were broken). The shower head looked gross with the amount of efflorescence on it, like the bathroom hasn't been properly cleaned in years. Don’t waste your money on this place, its much worse than other five elements I’ve stayed at. Only good thing I can say about the hostel is its close proximity to the train station, and the staff.

Pros: good location, morning staff friendly, good facilities Cons: the location is in homeless street, dangerous and really noisy area. If you appreciate to sleep book other place.

The staff was nice but the worst location possible with little to no warning. The warning stated that they found it 'entertaining' which is absolutely not the case. Staying here as female in her early 20s was unsettling due to the location. I had to leave the day of arrival and book a different place because I felt unsafe to walk on the street. The private room was a decent size but felt dirty and unwelcoming. The towel they left looked like it have been used for a decade.

SINGLE FEMALE TRAVELLERS BEWARE!!!! I stayed here by myself and was scared to leave the hostel because the area is so sketchy. You can walk 10 minutes in any direction and get out of the worst of it but it was very uncomfortable. Hostel itself was good but omg walking with a big stupid tourist bag made me feel like a wounded water buffalo on a nature documentary. The good thing about this hostel is that they have a nice lounge area, which was good for hiding in lol

Perfect location if you need to connect with Frankfurt main station (just a few mins walk). Loads of nice restaurants nearby, and shops too. The hostel itself is nice, room/bed was comfy, shower/toilet very clean, nice common area with a bar, a patio for smoking and chill out. Kitchen downstairs smells terrible like dead rats though. Staff was friendly and helpful. I enjoyed watching the junkies on the street at the red light district, but some people might find it scary at night (and day).

This hotel is near Frankfurt railway station, this area is infamous for druggies and addicts which makes up for bad atmosphere especially for kids. The hotel charged for bedsheets, pillow cover and blanket cover which does not makes sense as a person who is going to stay will definitely want those things to be included with price of bed. One can stay if they are planning to visit in Frankfurt for 1 day or so.

Shocking place

This is the worst hostel I have stayed so far. It feels like a prision. The women at the reception are very rude with guests. Every time you want to go from the common areas to your room they aggressively interrogate you, even after showing them your room key. I got upset and left asking for my money back. They said OK but the refund should be asked to Hostelworld, but that is not true! They decived me, shouted at me and even mocked at me. This is not how you treat guests! Please avoid staying here

The hostel is very clean and comfy. You can borrow locks for the safes in your room and in the cellars, where you can also leave your luggage after checking out. The employees are very kind and helpful as much as they can. Very close to the station.

Booked this hostel due to it's distance from the Hbf but the location is really bad, the streets are filled with mad crazy people, felt really unsafe. And the lady at the reception is really rude and unfriendly. They charge us money for key deposit+ tourist tax + bedsheet deposit, apart from the hotel bookings and when we ask them to clarify, they are really rude.

I recently stayed at Five Elements Hostel in Frankfurt and had a great experience. Despite concerns about the red light area, I felt completely safe, thanks to the excellent security—no strangers can enter. I stayed in a private room, which was clean and comfortable. The staff was extremely friendly, always smiling and ready to help. Prices were very affordable, offering great value for money. Overall, I recommend Five Elements Hostel for anyone seeking a budget-friendly and secure accomodation.

Right after booking they send you this by mail: "We're in the middle of the red light district. If that bothers you, you can cancel for a 1 night fee." I was staying one night, could've put that on your website before booking if you weren't as deceptive. At night, there's drunks on the streets, broken glass on the ground. We were legit scared walking there. Mattresses and sheets were stained. The price isn't even an excuse, for the same price you have a clean space and personal utilities at the Generator in Hamburg, for example. Also, some people seem to use their bed as a long-term place to stay, entering at 5AM with the full lights on, or talking on the phone.