Heart Of Gold Hostel

Baños un poco sucios

Nichts

After confirm the reservation we received information that there is no possibility to enter the hostel between 24:00 and 7:00.. so people had keys, some didn’t have.. So some people could go out after midnight and some couldn’t which was not fair..

It's nice to have free coffee in the facility, but the glasses weren't clean enough. I even saw a lipstick stain in one of the glasses that had to be clean. Especially in corona time, I think you should be more careful about the cleanliness

No destacaría nada a mal, todo estaba muy limpio y bien.

Talán az, hogy magamnak kellett behuzatolnom az ágyat

La cama podría ser mejor.

Being told that there was a midnight curfew for entering the hostel, which I don't remember seeing anywhere during the booking/confirmation process. When I asked the guy at reception where this was advertised. He said it was in the conformation email, so I checked. The email just stated that the reception was closed during those hours, but I saw nothing about the hostel itself. When I informed him, he said that it is not his problem and was extremely rude about it. I originally just wanted to point it out to him as there were many other guests that were not happy about it, too. But with his rude attitude, I would certainly like to bring it to your attention. Even though the gentleman was nice and helpful at check-in time, his behavior at the end of the evening was unacceptable. *Personally, I was back before the aforementioned curfew time and had no intention of staying/going out again, but I think if this is a hostel rule, it should be CLEARLY indicated and advertised to reduce the risk of any confusion and disappointment.

Das Management hat offenbar kein besonderes Interesse an Kleinreparaturen und Instandhaltung: Schimmelspuren in der Dusche, unfachmännische Fugenreparaturen in Zimmer 109, undichte Duschtüren in Zimmer 109 und 206, vereinzelt Risse und lockere Befestigungen. Folgeschäden dürften teurer werden. - Im Laufe des Juni habe ich drei Mal dort übernachtet. Mit Lockerung der Corona-Maßnahmen wurde es nachts vor dem Haus zunehmend lauter.

Matratze leider dünn und durchgelegen. Spannbettücher zu schmal fürs bett. Recht hellhörige Zimmer

Frühstück etwas unsouverän zelebriert - in diesen Zeiten jedoch kein Problem; Für eine Übernachtung o.k.,

hard-to-notice corona-related information on booking.com [not allowed to leave/enter the property between 11pm and 7am; supposedly booking.com's fault though]

Push button showers sometimes wouldn't work.

Dass im Zimmer zwar eine Dusche, aber keine Toilette vorhanden ist fand ich etwas befremdlich.

The room are not dark enough early in the morning if I want still sleep