Heart Of Gold Hostel

The handwash never refilled. Highly priced. The faucet in the toilet was so stiff.

La propreté et nombre de sanitaire sur l’étage était un peu limite.

Liked if they rooms had more living room facilities. But this is a personal preference.

I stayed at this hostel for one night and found the lack of initial information frustrating. Upon check-in, we were only given the keys and room number. There were no towels in the room, and we had to request them separately. Additionally, the room lockers didn't have padlocks, and we had to deposit 10 euros to get one. It would have been much more convenient if the staff had provided this information upfront, saving us multiple trips to the reception.

I didn't realize that I had booked a mega dorm, but this price is crazy for a mega dorm with squeaky beds.

Nothing !

Kalter Kaffee, Bedienung an der Bar igborierte mich eine Weile, Tueroeffner mit Karte ist kompliziert, zu teuer,

There was no shampoo or shower gel in bathrooms, pillow was undefinable,

Bathrooms are individual, together with the shower and smell to pee. They should hire profesional cleanera (now they are not) for the bathrooms and clean them more often.

Commodities are just ok, meant for short visit to Berlin. For some reason beds are incredibly noisy.

Bar was completely empty on a Friday night (1130-130ish)

Toilet was not clean Bed was not clean Room was not clean There was no hand sanatizer for washing our hands

Las camas no son muy comodas

La habitación mixta compartida es un gran espacio compuesto por dos partes de 38 camas en total, tiene ventanales grandes del piso al techo y no tienen cortina por lo que te despierta la luz en la mañana, las camas no son todas buenas, algunas hacen ruido apenas te apoyas o moves, tampoco tienen todas enchufe al lado como dice la descripción y las almohadas son incómodas. La cocina cierra de 22 a 8 y te limita a comer en ese horario. El personal no siempre es del todo simpático para comunicar la información.

They don’t do the bed so guests need change the lines and if you request to change the room they don’t accept.

There were no plugs next to the beds making it very hard to charge your phone. Their check in system is also odd, charging you a €10 deposit for the sheets you use which no other hostel I’ve stayed in has done.

The pillows were atrocious

De kamers zelf waren niet schoon, geen gordijnen, slechte matrassen

I wish it were easier to book female only rooms. This is across the board but specifically here there was a guy in just his underwear when i walked in and another had basically see through underwear and was sleeping without anything else covering. At least he was facing the wall but still. Not having an outlet near the bed is brutal. For hostels especially because you need to keep electronics safe. there was an outlet i think near each bed but i was on a top bunk so I had to stick my phone under my mattress so that the cord would be long enough and so I wouldn't have to leave it somewhere else to charge.

Kvalita postelí

Había mucho ruido

Las habitaciones pudiesen estar un poco más limpias

Qualité du lit , de l’oreiller et de la couette , le petit déjeuner pour 10€ pas folichon.